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Shnay Chohan

The new report a fraud flow, which has larger text, less words and clearly articulates what card fraud is
Technology
28 March 2023

What we learned from 43 experiments in 12 months

This blog shares some of the learnings we've had from our experiments in customer help and support over the last year

Six phone screens, each showing a new Monzo feature: Monzo Flex, get paid for businesses, Trends, Pay on card from a Pot and cashback on international transfers
Product Management
21 July 2022

A week in the life of a Product Manager at Monzo

Product managers have such a varied role it can be tricky to know what day to day work looks like. Shnay Chohan explains what being a PM means at Monzo and walks through his typical week - complete with his favourite tunes for each day of the week!

Existing customers can get help via the app

Monzo Bank Limited is a company registered in England and Wales (No.09446231). Monzo Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial Services Register number is 730427. Our address is Broadwalk House, 5 Appold St, London EC2A 2AG.