How We Protect You
Making it clear when we’re on a call with you to protect you from fraud
If someone calls you claiming to be from Monzo, you can now check to see if they’re telling the truth or not in the Monzo app.
What to do if your personal details are compromised in a data breach
Having your personal details accessed as part of an online data breach can be scary. Here's what you can do to keep yourself safe.
Puppy and kitten deposit scams are on the rise
It might sound too mean to be true. But fraudsters are tricking people into paying deposits for cute kittens and puppies, that don’t actually exist!
We’re launching confirmation of payee to help keep your money safe from fraudsters!
Confirmation of Payee is a service to make bank transfers safer. It checks that the account holder name and details you typed in match those on the account you’re trying to pay.
See how fraudsters run phishing scams, so you can learn to spot their tricks
See how fraudsters run phishing scams, so you can learn to spot their tricks.
What an HMRC scam looks like
Fraudsters are sending emails and texts pretending to be from the government. These scam messages can look and sound very convincing, so here's how to spot an HMRC tax scam.
How to spot a bank scam before it's too late
We've outlined what these bank scams usually look like, how authorised push payment fraud works and how to protect yourself from fraud.
Can't afford your rent because of coronavirus? Experts explain what you can do
If you’re worried about paying rent or facing homelessness because of coronavirus, we asked homeless charity Centrepoint to explain what you can do.
How to shop online safely with Monzo
If you're shopping online more during the lockdown, you could be more at risk of falling victim to fraud.
Got a text or email about coronavirus? Here's how to tell if it's real
Fraudsters are faking government texts, to try and trick you into revealing sensitive information or pay fake fines.
How we upgraded 3D Secure
We’ve upgraded to the new version of 3D Secure. Backend engineer Arthur explains how we did it.
Scams to watch out for when you're shopping online this Christmas
Fradusters are busier than ever over the festive season, so it's especially important to protect your money and keep your eyes open for scams.
To protect yourself from fraud, never tell anyone your PIN
Fraudsters can trick you into sharing your PIN, get access to your bank account and steal your money. Learn how to protect yourself from phishing scams.
Protect yourself against investment scams on social media
An investment opportunity promising you amazing returns in days? It’s probably a scam.
Monzo called asking me to move my money into a safe account. Should I?
Definitely not! We’ve seen an increase in fraudsters claiming to be from Monzo trying to trick people into sending them money by bank transfer. Here’s how to protect yourself.