Technology

In Financial Health, we’re responsible for making sure we build the right tools and experiences to help our customers through thick and thin if they experience financial difficulties, while also helping Monzo grow its Borrowing products.

This is my experience of how I searched for and found my fit as a Product Designer in my first few months at Monzo, but I believe this applies to any role joining a new product team.

This blog explains sensitivity analysis, which is a useful data science technique for assessing the impact of different variables on an outcome metric.

In this post, three Monzonauts explain how they work together with each other and other disciplines to manage risk in a fast-moving tech-focused banking environment. 

The ledger is where we keep track of all customer money movements coming in and out of customers’ accounts. We started a project to speed up the ledger balance read time. In this post we’ll cover the planning and experiments we ran.

This blog shares some of the learnings we've had from our experiments in customer help and support over the last year

This blog talks about why app screens are like pedestrian crossings, or more specifically, how some subtle tweaks to a user-interface in Monzo's sign-up process has had a surprisingly large impact!

This blog post covers the approach for how we designed a regional experiment to measure the incremental impact of our referral scheme on new customer growth.

In September 2022, Monzo became a Direct Participant of the Bacs scheme. In this post, Tech Lead Ryan explains how we built a new connection to the the Bacs scheme over the SWIFT banking network and managed the risks involved.

This blog explains the problems that occur when hundreds of thousands of customers all request to be paid millions of pounds at almost exactly the same time, and what we do to keep things running smoothly while that happens.

An end-of-year review of how machine learning continues to evolve and grow at Monzo

dbt is a fundamental piece of Monzo’s data platform. We made the big decision to build a whole new extension framework that would give us more flexibility.

This August, as we were wrapping up the summer, Monzonauts across the business set out to learn from each other, have fun and build things centred around one theme: Monzo Magic. This activity is commonly referred to in the industry as a hackathon.

Sharing knowledge on how we implementing private networking between AWS and GCP

We wanted to share more about why we launched a new 0-1 product to help people pay for purchases later and how a mixed-method research discovery led to the product that over hundreds of thousands of customers use and love today!